...are characterized by the exceptional dialog with our customers. About 65% of all Lan-Inspector customers benefit from a running maintenance agreement with VisLogic that allows them to access always the latest program versions. Also real programm upgrades are included for free. Each Lan-Inspector customer has his personal trained assistant who knows perfectly how to solve any occuring problems, how to pinpoint problem sources or just to explain functions. With a running maintenance agreement you receive the best possible support via phone or e-mail.

Why maintenance is important

Computer networks are like organisms that are subject to frequent changes. New projects require instant technical adjustments. All thes changes have one thing in common - no matter how, everything is supposed to be productive as soon as possible. Actually this is the only way it works.

It takes a lot of experience and imagination to consider all factors of heterogeneous networks. Permanent dialog with our customers, systematic pinpointing of problems and instant solutions were the recipe to make the Lani as efficient as it is nowadays. Hundreds of the most different networks with various configurations, all very complex and close to production challenged the customers and our trained assistants every day. We have been handling all those challenges with great effort for eight years now, together with our customers.

To manage the future

Anyway there are always new alterations, for example new operating systems, new security or hardware techniques. All these changes require frequent adjustments to any network management software. You can always expect us to react promptly, if any software adjustment is necessary.